Refund Policy

Return Policy

Return/ Refund / Cancellations

Company Policies:

Please make your selections carefully.  We will not exchange for size, color or style.  NO EXCEPTIONS.

Refused & Return Boxes:

  • No returns will be accepted without a Return Authorization number (RA#)
  • ONLY with ONLY a Credit Card and customer’s approval.  However, in addition to the initial freight charge, there will be additional freight charges for “Return to shipper” as well as “Re-shipment” and “handling” charges.
  • If you choose not to accept an order you have placed, we will restock the merchandise and charge a Re-stocking fee of 25% of the amount of the order, PLUS all of the freight charges and fees before any new orders are accepted.

Damages:

  • All Claims must be made by phone within 5 days from receipt of shipment.  A Return Authorization number (RA#) will be given to you. Please ship the authorization return immediately and write the RA# on the box. Upon receipt of the authorization return, we will replace the style as originally ordered.  We will refuse a return if not received within 10 days from the date the RA# was issued.
  • Merchandise that has not been pre-approved and shipped along with the authorized items will not be credited.

THERE WILL BE NO CASH OR CREDIT-CARD REFUNDS, ONLY IN-HOUSE CREDIT WILL BE ISSUED.

WE DO NOT PAY FREIGHT COSTS FOR RETURNED MERCHANDISE.

WE DO NOT PROVIDE CALL TAGS.